If you are having issues with a piece you purchased from us within the last 60 days, you can process a return for an exchange, replacement, or store credit here: https://trescolori.com/pages/return-policy
If you purchased your jewelry over 60 days ago, don't worry! Our customer care team will be more than happy to assist you in repairing or re-plating your pieces and will guide you through the process. Please have your email address, order number, and a photo of the jewelry available so your customer care agent can assist you as quickly as possible.
Our customer care team can be reached at https://trescolori.com/pages/contact