My chain size is incorrect

If the chain length you received is different from the one you ordered, our team will urgently assist you in getting the chain replaced with the correct size. 

If you happened to place an order for the incorrect chain length, our goal is to always ensure our customers are completely satisfied with their custom pieces and we understand that getting the correct size is sometimes tricky. 


You may purchase an extender using the link below:


If your question was not answered in the above text, Please contact our customer care team at :

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